Shipping policy
Shipping Policy
At IZZY & LEOS' CLOSET LLC, we aim to deliver your orders promptly and efficiently. Please review our shipping policy for details on processing times, shipping options, and delivery expectations.
Processing Time
- All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has shipped.
Shipping Rates and Delivery Times
- Delivery times are estimates and may vary due to factors such as carrier delays, weather conditions, or holidays.
Order Tracking
- Once your order has shipped, you will receive an email with a tracking number. Use this number to monitor your shipment's progress.
Shipping Issues
Lost or Damaged Packages
- We are not responsible for lost or damaged packages once they have been shipped. However, if you encounter an issue, please contact us at izzyleoscloset@gmail.com, and we will assist you in resolving it with the carrier.
Incorrect Shipping Addresses
- Please ensure that your shipping address is accurate at checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions or concerns about shipping, feel free to reach out to us at izzyleoscloset@gmail.com.